5 Year Warranty

5 Year Warranty

Postby Mat » Wed Mar 28, 2018 6:37 pm

Hey all, wanted to make sure we all got the memo that we raised the warranty for VPI products to 5 years! So tell your friends, we got your back :D

Very excited about 2018, our 40th anniversary!
Attachments
VPI_Prime_Signature_Turntable_04_Angle_High_Right warrenty.jpg
VPI_Prime_Signature_Turntable_04_Angle_High_Right warrenty.jpg (158.99 KiB) Viewed 2209 times
Mat Weisfeld
President
VPI Industries Inc.
User avatar
Mat
Site Admin
 
Posts: 979
Joined: Mon Aug 25, 2014 5:19 pm
Location: Cliffwood, NJ

Re: 5 Year Warranty

Postby suntea » Wed Mar 28, 2018 8:16 pm

Thats excellent news.
------------------------------------------------------------------------------------------------------------------
Classic 3, Dynavector XX2 MK2,McIntosh 2300 Pre,McIntosh MC275 VI Amp,McIntosh MVP861 disc player,Tannoy Turnberry Speakers,REL T9i woofers
User avatar
suntea
Senior Member
 
Posts: 199
Joined: Thu Jan 08, 2015 1:22 pm

Re: 5 Year Warranty

Postby jonathanb » Wed Mar 28, 2018 8:55 pm

Mat, does this apply retroactively?
User avatar
jonathanb
Senior Member
 
Posts: 383
Joined: Mon Mar 21, 2016 2:07 pm

Re: 5 Year Warranty

Postby Dorian » Wed Mar 28, 2018 9:26 pm

jonathanb wrote:Mat, does this apply retroactively?

That's the $64,000 question!
VPI Prime #959 & Outer Ring| SoundSmith MIMC Star | Herron VTPH-2A | Primaluna DiaLogue Premium HP Integrated | KEF LS-50s | Phoenix Eagle & Roadrunner | Audio Sensibility Cables | Symposium Ultra | AQ Niagara 1000 | Stillpoints LPI | Focal Clear
User avatar
Dorian
Senior Member
 
Posts: 1044
Joined: Tue Aug 26, 2014 2:14 pm
Location: Westchester County, New York

Re: 5 Year Warranty

Postby suntea » Wed Mar 28, 2018 11:00 pm

jonathanb wrote:Mat, does this apply retroactively?

Please....
------------------------------------------------------------------------------------------------------------------
Classic 3, Dynavector XX2 MK2,McIntosh 2300 Pre,McIntosh MC275 VI Amp,McIntosh MVP861 disc player,Tannoy Turnberry Speakers,REL T9i woofers
User avatar
suntea
Senior Member
 
Posts: 199
Joined: Thu Jan 08, 2015 1:22 pm

Re: 5 Year Warranty

Postby Mat » Tue Apr 03, 2018 9:04 am

To an extent. Realistically we are going to be pretty flexible about this, though we always have been pretty flexible. I remember when my mom would service out of warranty product calls back in the day. If the person was a bit out of warranty and was polite and a pleasure to deal with than the timing didn't matter. If someone was out of warrant and kept at her guns blazing out of the gate than our warranty time stamp was a bit firmer. :P I like to think I have done the same. If you have a product from that is part of our current line that you purchased in the last year or so we will be flexible ;)

If you pull out a Nomad from 4 years ago... that is a different story.
Mat Weisfeld
President
VPI Industries Inc.
User avatar
Mat
Site Admin
 
Posts: 979
Joined: Mon Aug 25, 2014 5:19 pm
Location: Cliffwood, NJ

Re: 5 Year Warranty

Postby Dorian » Tue Apr 03, 2018 11:40 am

Appreciate your flexibility, thanks Mat.
VPI Prime #959 & Outer Ring| SoundSmith MIMC Star | Herron VTPH-2A | Primaluna DiaLogue Premium HP Integrated | KEF LS-50s | Phoenix Eagle & Roadrunner | Audio Sensibility Cables | Symposium Ultra | AQ Niagara 1000 | Stillpoints LPI | Focal Clear
User avatar
Dorian
Senior Member
 
Posts: 1044
Joined: Tue Aug 26, 2014 2:14 pm
Location: Westchester County, New York

Re: 5 Year Warranty

Postby ulcerdoc » Tue Apr 03, 2018 8:40 pm

Thank you! Great to see a company stand behind their products and customers!
ulcerdoc
Newbie
 
Posts: 3
Joined: Mon Apr 02, 2018 3:15 pm

Re: 5 Year Warranty

Postby garry » Tue May 22, 2018 7:01 pm

That is great news ! I love my prime signature. I would be surprised if I would need to use the warranty it is such a well built turntable and a joy to listen too and look at!! Great design Mat and your team.
garry
Newbie
 
Posts: 5
Joined: Thu May 18, 2017 1:34 pm

Re: 5 Year Warranty

Postby pathguy » Fri Jun 01, 2018 1:06 pm

Excellent! Can't wait to get my Prime!
pathguy
Jr. Member
 
Posts: 23
Joined: Thu Apr 26, 2018 8:32 pm


Return to News

Who is online

Users browsing this forum: No registered users and 1 guest

x