super customer service from VPI!

Re: super customer service from VPI!

Postby teenage diplomat » Tue Oct 09, 2018 5:34 pm

Yes. That was the best part. Got home, futzed a bit with setup using my fozgometer and mint LP protractor, experimented a bit with vta/sra, and listened. All I can say is...wow.
teenage diplomat
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Re: super customer service from VPI!

Postby teenage diplomat » Tue Oct 09, 2018 5:36 pm

PS - I wanted, and received, a unipivot Fatboy. I suspect that the story would have been different had I wanted a gimbal version.
teenage diplomat
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Re: super customer service from VPI!

Postby miner » Wed Oct 10, 2018 6:27 pm

So morale of story is pick up the arm at VPI so dealers don't have to wait for backorders for paying customers.
McIntosh C2300 pre; McIntosh MC452 amp; McIntosh MCD500 SACD; VPI Aries 3 with 3D arm and Ortofon Cadenza Black MC cartridge; Manley Chinook SE; PS Audio P5 regulator; VPI SDS; Pioneer RT707 R2R; Nakamichi ZX-7 cass.; Sonus faber Cremona Auditor M; REL B1
miner
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Re: super customer service from VPI!

Postby teenage diplomat » Thu Oct 11, 2018 3:58 pm

Miner, I was a “paying customer” who took advantage of VPI’s trade-in offer for the fat boy. I have a feeling that if you took your VPI table to Cliffwood for repair as I did, you would be treated exactly as I was.
teenage diplomat
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